What Happens If I Change My Mind After I Buy A Policy?

If you decide that the policy is not right for you, you can cancel it within 14 days after you're issued your Certificate of Insurance and PDS. You'll be given a full refund of the premium paid, as long as you haven't started your Journey, and you do not want to make a claim or to exercise any other right under the policy.

After the 14 days you can still cancel the policy or make any changes to the policy, but you will not receive any refund of premium, therefore we encourage customers to review their policy documents including the PDS as soon as they are received to ensure that the product is right for them. 

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